Shanghai BidiTech Data Technology Co., Ltd. ("Company") values your privacy. This policy explains how we collect, use, store, and protect personal information when you use Agent AI services, visit our website, or interact with us.
1. Information We Collect
We may collect the following types of information:
- Account & contact info: name, company, title, phone, email, etc.;
- Service usage: login records, feature logs, device info, IP address, etc.;
- Business data: documents, Q&A content, and workflow data you upload or generate when using Agent AI (only as necessary to provide the service);
- Website interaction: preferences and behavior data via contact forms, cookies, and similar technologies.
2. How We Use Information
- Provide, maintain, and improve Agent AI and digital services;
- Process inquiries, fulfill contracts, and provide customer support;
- Ensure system security and prevent fraud and abuse;
- Comply with legal and regulatory requirements;
- With your consent, send product updates or marketing communications (you may opt out anytime).
3. Sharing & Disclosure
We do not sell your personal information. We share only when:
- You have given explicit consent;
- With authorized partners (e.g., carriers, cloud providers) only as necessary to deliver the service;
- Required by law or judicial authorities;
- Necessary to protect the legitimate rights of the Company, users, or the public.
4. Storage & Security
Your personal information is generally stored within the People's Republic of China. We use encryption, access controls, and security audits to protect your data. We retain personal information only as long as necessary for the purposes stated, unless otherwise required by law.
5. Your Rights
Under applicable law, you have the right to:
- Access and obtain a copy of your personal information;
- Correct or supplement inaccurate information;
- Delete your personal information (subject to legal exceptions);
- Withdraw consent or restrict processing;
- Close your account (where applicable).
To exercise these rights, contact contact@biditech.cn or call 0086-21-54385286. We will respond within 15 business days.
6. Cookies
We use cookies and similar technologies to improve website experience and analyze traffic. You may manage cookies via browser settings, but disabling them may affect some features.
7. Minors
Our services are primarily for enterprise users. We do not knowingly collect personal information from children under 14. If discovered, we will promptly delete such data.
8. Policy Updates
We may update this policy and publish changes on our website. For material changes, we will notify you prominently. Continued use constitutes acceptance of the updated policy.
9. Contact Us
- Company: Shanghai BidiTech Data Technology Co., Ltd.
- Address: 6/F, Building 1, 666 Zixing Road, Zizhu Hi-Tech Zone, Minhang, Shanghai
- Email: contact@biditech.cn
- Phone: 0086-21-54385286
See also our User Agreement and Telecom Value-Added Service Notice.