1. Service Provider
- Company: Shanghai BidiTech Data Technology Co., Ltd.
- Value-Added Telecom Business License: 沪B2-20211383 (Information Services, Internet Information Services Only)
- Address: 6/F, Building 1, 666 Zixing Road, Zizhu Hi-Tech Zone, Minhang, Shanghai
- Customer service: 0086-21-54385286 / 17682319631
- Email: contact@biditech.cn
2. Service Name & Content
The value-added service "BidiTech Agent AI Intelligent Service" provides enterprise users with AI Agent-based digital intelligence, including industrial knowledge Q&A (RAG), bid assistance, finance-customs automation, and cross-system orchestration. Actual features depend on the subscribed plan and contract.
3. Pricing
This service is billed on-demand or by subscription. Pricing is as stated in commercial contracts, on the official website, or on carrier partner pages. If billed via carrier, charges will be deducted from the user's telecom account with prior SMS or on-page notification. After any free trial, billing continues per agreement unless the user unsubscribes.
4. Subscription & Cancellation
- Subscription: via BidiTech official channels (website, commercial contract, authorized partners, or carrier designated entry).
- Cancellation: send SMS "TD" to the designated number, call 0086-21-54385286, or submit a cancellation request via the website contact form. No further charges after successful cancellation.
5. User Rights & Obligations
Users have the right to know service content, pricing, and cancellation methods, and may unsubscribe at any time. Users must use the service lawfully. Use of this service constitutes acceptance of the User Agreement and Privacy Policy.
6. Complaints
- Hotline: 0086-21-54385286 (weekdays 9:00–18:00)
- Complaint email: contact@biditech.cn
- If you dispute a charge or service content, please contact us within 60 days of billing. We will respond within 15 business days.
7. Disclaimer
AI-generated content is for reference only and does not constitute professional legal, financial, or engineering advice. We are not liable for service interruptions due to force majeure, network failures, or third-party system issues beyond our control, but will assist in recovery where possible.